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Loan Officer Assistant

A remote, full-time opportunity with RWM Loans for recent graduates interested in mortgage banking, loan production, customer service, and residential real estate finance.

Overview

RWM Loans is seeking a Loan Officer Assistant to provide dedicated support to an individual loan officer or lending team throughout the mortgage process—from the initial loan application through closing.

The Loan Officer Assistant serves as an extension of the loan production team and helps ensure that each borrower receives responsive, knowledgeable, and professional service.

Although the formal posting lists one year of experience, the Tennessee branch manager may be willing to invest in a candidate who is new to the mortgage industry and demonstrates a strong personality and culture fit, relevant customer service or support experience, and a genuine willingness to learn.

Why This Opportunity Stands Out

This role provides direct, hands-on exposure to the residential mortgage origination process. The person selected will learn how loan applications are reviewed, documented, qualified, submitted to underwriting, and managed through closing.

The position also offers experience with conventional, FHA, VA, and non-agency mortgage products, along with automated underwriting systems, income calculations, verification of employment, fraud reports, underwriting conditions, and mortgage compliance requirements.

For a recent graduate interested in building a career in mortgage banking, this is an opportunity to learn the business while working closely with experienced loan officers, processors, and operations professionals.

Position Details

Location: Remote within the United States
Schedule: 8:30 a.m.–5:00 p.m. Eastern Time
Employment Type: Full-time, hourly
Base Pay: $22.00–$29.00 per hour
Additional Compensation: Eligible for loan production bonuses and quarterly discretionary bonuses
Supervisory Responsibilities: None
Experience Listed: One year, although a strong entry-level candidate may be considered

Key Responsibilities

Review loan applications for accuracy and completeness and notify the loan officer of missing or inaccurate information.
Prepare qualified loan files for underwriting, including certified pre-approvals, purchase loans, refinances, and wholesale or brokered loan submissions.
Complete income calculations and order automated or manual verifications of employment.
Obtain automated underwriting findings, run applicable fraud reports, and confirm that required documentation is complete before submission.
Complete submission checklists for both the Loan Officer Assistant and Processing teams before files are delivered to underwriting.
Participate in weekly pipeline meetings with loan officers and processors to review priorities, loan status, and outstanding documentation.
Assist processors and borrowers with collecting documents and satisfying borrower-facing underwriting conditions.
Participate in company training and monthly Loan Officer Assistant meetings covering company policies, products, processes, and industry developments.
Learn RWM’s technology and workflows and develop proficiency in the company’s loan origination process.
Follow applicable regulations, company compliance policies, investor guidelines, and mortgage industry requirements.

Strong Fit for Candidates Interested In

Residential mortgage lending and loan origination
Real estate finance and mortgage banking
Customer service and borrower communication
Loan processing and underwriting preparation
Financial documentation and income analysis
Building a long-term career in the mortgage industry

What RWM Is Looking For

RWM is looking for someone who is organized, dependable, attentive to detail, comfortable communicating with customers, and able to manage multiple deadlines and priorities.

Previous mortgage experience is helpful, but candidates with transferable experience in customer service, administrative support, banking, finance, real estate, sales support, or other detail-oriented professional roles may also be a strong fit.

A positive attitude, strong interpersonal skills, cultural fit, and willingness to learn may be particularly important for candidates who are new to the mortgage industry.

Note for MTSU Mortgage Banking Students

Students and graduates who completed MTSU’s Mortgage Banking Executive Certificate Program should highlight the approximately 70 hours of residential mortgage banking classroom training they received, along with any related coursework, customer service experience, financial analysis skills, and familiarity with the residential lending process.

How to Apply

Apply through the RWM Loans career portal. On the career page, search for the Loan Officer Assistant position.

Candidates may also contact RWM’s Director of Sales Support with questions about the opportunity:

Victoria Nash

Director of Sales Support – RWM Loans

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: (858) 216-3786

When applying or reaching out, include a professional resume and a brief message explaining your interest in mortgage banking, your relevant training or experience, and why you would be a strong fit for the Loan Officer Assistant role.

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